Effective Date: October 26, 2025

Your satisfaction is important to us. If you’re not completely happy with your purchase, here’s how we handle returns and refunds:

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1. Eligibility

Returns are accepted within 30 days of delivery for unused or defective products.
Items must be in original packaging with proof of purchase.

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2. Refunds

Refunds are issued once your returned product is inspected and approved.
Approved refunds are credited to your original payment method within 5–10 business days.
Shipping costs are non-refundable.

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3. Damaged or Defective Items

If your order arrives damaged, contact info@thegrillkurian.co within 7 days with photos of the issue.
We’ll send a replacement or process a refund promptly.

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4. Exchanges

We only replace defective or damaged items. Please contact us before sending an exchange.

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5. Non-Returnable Items

Used, altered, or intentionally damaged products are not eligible for return.